Different perspectives.
One shared standard.

Director

Riley Myles

A participant’s perspective. A professional’s experience.

For Riley, disability support is part of life as well as work. He brings both perspectives to the same question: how does the support feel for the person receiving it?

Riley lives with cerebral palsy and has been an NDIS participant since 2014. That experience gives him a personal connection to the decisions people make about their supports: who comes into their home, how assistance fits into a day and how much room there is for their own preferences. These are everyday considerations with a place in the way Makodah Care works.

Alongside his participant experience, Riley brings more than seven years in the disability sector. His work has included support worker roles, the NDIS Internal Review Team, support coordination and operational management. Each role adds a different view of support, from the practical responsibilities of a shift to the systems and decisions surrounding a service.

Support work brings the details of daily life into focus. Coordination brings services, plans and individual priorities into the same conversation. Internal review and operational experience add a view of the processes behind those arrangements. Together, these perspectives connect Riley’s first-hand knowledge of receiving support with the work involved in providing it.

As a Director of Makodah Care, Riley contributes that breadth of experience to an organisation built around listening, informed choice and clear responsibilities. Participants meet their workers before support begins. Preferences are recorded in a support plan. Questions, feedback and requests for change remain part of the arrangement after the first agreement is signed.

His story is one part of Makodah Care’s lived experience model. It brings useful questions to the table while leaving room for every participant to give their own answers. The way someone wants to communicate, the support they feel comfortable receiving and the life they want to lead remain theirs to define.

Director

Kylie Myles

A parent’s perspective. Attention to the whole picture.

A support arrangement reaches into a whole day: the routines, relationships and conversations around it. Kylie brings a parent’s perspective to that picture, alongside experience in the legal sector and early childhood development.

As a mother of two children with ASD Level 2, Kylie brings lived experience of parenting children with disability to her role at Makodah Care. It adds a personal dimension to the conversations about communication, family involvement and how an arrangement fits into everyday life. Every person and every household has its own priorities; those details deserve time and attention.

Her professional background spans the legal sector and early childhood development. These fields sit alongside her parenting experience in the perspective she brings to leadership: attention to the information people receive, the way individual needs are considered and the responsibilities involved when others provide support.

Kylie is also studying a Diploma of Counselling Services, with an interest in complex mental health. Her current studies form another part of a background that connects people, communication and the circumstances surrounding them. That broader picture has a place in an organisation where support is planned around an individual’s life.

As a Director, Kylie contributes the parent perspective within Makodah Care’s lived experience model. Families and carers can hold valuable knowledge about routines, communication and what helps someone feel comfortable. The participant decides who they want involved, and their own voice and consent guide how that knowledge becomes part of the conversation.

That approach takes practical form in the way Makodah Care begins a support relationship: time to talk, information that can be discussed, a meet and greet, and a plan developed with the person receiving support. Riley and Kylie both consider whether the organisation can safely meet a person’s needs before supports are agreed.

Kylie’s story brings a distinct perspective to this shared responsibility. A thoughtful arrangement makes space for the person, the people they choose to involve and the details of daily life. Listening to all three helps keep support connected to what matters.