Personal care involves some of the most private parts of life. The way assistance is offered matters: being asked, having time to respond and knowing that your preferences will be taken seriously. You decide what feels comfortable and what you want to discuss.
Makodah Care provides personal care and daily living support with your everyday routine as the starting point. A useful first conversation covers the tasks you want help with, the things you prefer to manage yourself and the way you want someone to work alongside you.
Lived experience informs the attention we give to privacy, trust and control during personal care. We ask how you want assistance offered, what feels comfortable and which routines you want to keep. You meet your workers before support begins and can request a change at any time.
Start with an ordinary day
Tell us about your morning, your evening or the point in the day when assistance would be most useful. Support may involve showering, dressing, grooming, toileting, mealtime routines or getting ready to go out. The tasks and level of assistance are agreed through intake and your support plan.
Some people want practical assistance with a task. Others want prompts, time to practise or someone nearby while they do it themselves. Needing support does not remove your right to choose the order, pace or manner of your routine.
Make room for your preferences
Communication, culture, personal boundaries and sensory preferences can all affect how support feels. You may want to discuss the words a worker uses, who is present, clothing choices, quiet time or how consent is checked before assistance is offered.
You can share these details yourself or involve a trusted person. Let us know if you use communication aids or need information presented in a particular way. Your preferences are relevant even when they seem small to someone else.
Agree the right level of support
Before supports begin, intake includes a pre-risk assessment and a meet and greet. This is the time to discuss equipment, mobility, relevant health information and any existing instructions that affect your daily routine. More complex health-related tasks need separate assessment.
You meet your support workers before starting. The service agreement and support plan record the arrangement, and regular reviews provide a chance to discuss what needs to change. You can ask for a different worker at any time.