Participant Handbook
A complete guide to starting and receiving supports, including your rights, agreements, support planning and an Easy Read section.
The resource library
Helpful information. All in one place.
Take your time to read, ask questions and share these documents with someone you trust. The library includes our approved handbook, Easy Read guides, forms and policies.
12 resources
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Starting with Makodah Care
A short Easy Read guide to making contact, meeting the team and deciding whether to start supports.
Your Rights and Responsibilities
Your choices, privacy, communication and responsibilities, explained in Easy Read.
How to Give Feedback or Make a Complaint
Ways to speak up, get help with a complaint and understand what happens next.
Feedback and Complaints Form
Complete the website form for a compliment, suggestion or complaint. Personal details are optional, and you can choose to remain anonymous.
Privacy Statement
The approved statement about personal information collected and used when providing supports.
Child Safety Commitment Statement
Makodah Care’s approved child safety commitment and the expectations it sets for workers and families.
Plan Management Type Explainer
An explanation of plan management arrangements and questions to consider about managing your funding.
Advocacy and Tenancy Advice Contact List
Independent advocacy, tenancy advice and rights information, with contacts checked in the supplied document on 21 September 2026.
Website Privacy Policy
The approved policy covering information you choose to send through this website.
Website Terms of Use
The approved terms for using the Makodah Care website and its content.
Website Accessibility Statement
The approved accessibility statement, including known limitations and ways to request information in another format.
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