You can seek independent advice about your supports, agreements or housing. You do not need Makodah Care’s permission, and contacting an advocate will not affect your supports.
An advocate can help you express your views, understand information or raise a concern. The role is to support your voice and choices. You can involve an advocate before making a decision, during a meeting or when something is not working.
When advocacy may be useful
You might want someone independent to help prepare questions, talk through an agreement or support you in a discussion. You might feel that your preferences are not being heard, or want help explaining the outcome you are looking for.
Our approved Advocacy and Tenancy Advice Contact List includes disability advocacy services and a finder for local options. You can approach a service directly or ask us to help you contact one. Each service can explain its scope and availability.
Open the Advocacy and Tenancy Advice Contact List (PDF)Advice about a home or tenancy
Questions about rent, repairs, notices, a lease or housing agreements may need tenancy advice. The contact list includes services for the Hunter and Central Coast, together with statewide sources of information.
Support and housing arrangements can affect different parts of daily life. If you are unsure about an agreement, take time to ask questions and seek independent advice before signing. A support coordinator or family member can also help you prepare, if you want them involved.
A concern about the quality or safety of support
You can raise a concern with Makodah Care or go directly to the NDIS Quality and Safeguards Commission. You do not have to complete our complaints process before approaching the Commission.
The approved contact list also includes other safeguards and advice services. Use the service that fits the concern, and ask for communication support if you need it. For immediate danger, contact emergency services.
Visit the NDIS Quality and Safeguards CommissionRead our feedback and complaints process